One of the common reasons to get a hosting server of your own is that you'll have 100 % control over the software environment and you may install anything you wish. This will enable you to run programs which require particular software to be present on the server, which isn't possible with a shared hosting server where you are able to install software only inside the account, but not on a root level. In case you aren't very familiar with this kind of matters, however, you could experience difficulties due to the fact that managing a hosting server of your own differs from managing a standard shared website hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, thus our admins can deal with various tasks which should be done or can resolve many problems that you may experience.
Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server solutions which we offer and you are able to add it either during the signup or anytime later on using your billing Control Panel. It comes with sixty minutes of custom work on your hosting server, so our administrators can easily assist you with software installation or setup. They'll furthermore troubleshoot any piece of software that you have already installed in the event that it does not work properly, so you won't have to waste time to discover what's wrong as they can help you in a very quick and qualified manner. Since this is a one-time upgrade, you could get it just if you need it and if a particular task takes a shorter period, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is useful in case you can't do something on your own or if you have our Managed Services upgrade, but the thirty minutes of custom work it includes aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
You could take advantage of our service at any time in case you have a dedicated server from us and you'll be able to include it in your plan with simply several mouse clicks. If you require some custom work on the web server immediately, for instance, you can get the upgrade together with the plan during the signup process, or you can obtain it through your billing area in the event you need help at some point later. The Installation & You with any task which you cannot carry out on your own for one reason or another - install a script, set it up or troubleshoot it. Thus, you'll be able to focus on building your websites without losing time on web server maintenance or software issues as our skilled staff shall take care of these things for you. You can add the upgrade as many times as you require it and in case some time is left, it'll be listed in your billing Control Panel, so you can use it when you need it again.