Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center section built into your Web Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed towards fixing any common problem that you could possibly have, they are compiled by our support team of expert technicians.

  • Top quality support service

  • How–To Videos

  • We have compiled a selection of how–to video tutorials that detailedly show how you can settle a typical problem associated with your Linux shared hosting service account. You will find the tutorial videos in the Help Center.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24–7 technical support service and feature a one–hour support ticket response time guarantee. Our practiced techs will be at your disposal around the clock and will sort out any issue that you could have within maximum sixty minutes after the customer support ticket submission. In most cases, a reply will be provided to you in less than 20 minutes.