Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour response warranty with all our Linux shared hosting service packages, which means each individual advice question you post is going to be responded to within 60 minutes max. Our support crew members are educated to easily handle any issue and to ensure that you get reasonable advice on any issue that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is delivered by a group of licensed technicians that are prepared to respond to your questions in a timely manner. It is easy to get hold of the technical support team by opening a help support ticket from your Web Hosting Control Panel or by posting us an email message. On working days, you may also contact us on the telephone or use the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Plus Hosting’s Control Panel delivers a substantial practical knowledge base which is included in all areas. In each section, you’ll find a Help control key that will load for you a list of step–by–step courses on how to use a specific option or conduct a certain action. Additionally, we have made mini seminar online videos so as to get a better idea of the Control Panel’s interface.