Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Guarantee

  • Our group of technicians will do their best to respond to your advice needs within up to 1 hour. If, however, the trouble you have stumbled upon requires assistance from the Administrators’ =Dept,= we will address the ticket to the person on shift and will post a comment to inform you.

  • Top quality support service

  • Expert Technical Help Service

  • Our tech help and support crew will be on shift for you day–and–night to to attend to all service inquiry tickets that you submit. We offer technical assistance for the software packages that are installed in advance on your web server. These include our custom designed Web Hosting Control Panel, the preferred OS as well as the server administration panel (with respect to the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Web Hosting Control Panel that is offered free of charge in your virtual server, you will discover an educative Help section, that features everything you need to be aware of when running your internet sites and applications. We have incorporated a wide array of how to content articles and video guides that demonstrate the fundamental website administration duties in an easy–to–understand manner.